We currently ship chilled orders to New Zealand addresses only using NZ Post Perishable Goods Delivery.

Shipping is charged at a flat rate based on destination.

Rural deliveries take longer than urban deliveries and are therefore made at the customer’s own risk. Where possible, we recommend using an urban delivery address to help minimise time in transit and reduce the risk of any impact on chilled product quality.

Please make sure your delivery details are complete and accurate before placing your order. If you are unsure whether your address is classified as rural, we recommend checking with NZ Post before completing checkout.

Ensure you provide a physical address as we are unable to deliver to a post office box.

Our products are packed carefully for chilled transport, with appropriate insulated packaging and ice packs where required. Shipping charges reflect not only the courier cost, but also the additional packaging needed to help your order arrive in good condition.

Our standard shipping rates apply to mainland New Zealand only and do not include Waiheke Island, Great Barrier Island, Kawau Island, Stewart Island, the Chatham Islands, or other offshore islands. If you would like delivery to one of these areas, please contact us and we can look into available delivery options and pricing for you.

Please allow 1 - 3 working days delivery time via CourierPost. 

All orders will be dispatched on Tuesday or Wednesday each week.

Orders placed after mid-day on Tuesday, will be dispatched on the following Tuesday or Wednesday. This is due to non-delivery during weekends and some courier depots not having refrigeration options.

We use NZ Post to deliver our products New Zealand wide. We use non-signature required tickets, unless getting delivered to a business address. We use non-signature required for home addresses as we would rather your cheese be left at your door rather than going back to the courier depot.

You will be sent an email notification at the time your parcel is picked up from our factory by NZ Post, this email will include parcel tracking information. 

By placing an order, you agree that Clevedon Buffalo Co. is not liable for any mis-deliveries or missing parcels once they have been dispatched to the address you provide. Please ensure you provide an address that you deem as safe or a secure location for delivery.

For bulk orders please contact us directly on sales@clevedonbuffalo.co.nz. Alternatively, you are welcome to call us on (09) 299 3254.

We carefully pack cheese orders with wool insulation and ice packs to keep it cool.

All non-deliveries must be notified to Clevedon Buffalo Co. within 48 hours of dispatch from our factory. Parcels that are in circulation for longer than 48 hours are disposed of without notification, so please ensure to report any issues promptly so we can urgently follow up with NZ Post or arrange a replacement.

Auckland - $12.50
Rest of North Island - $17.50
South Island - $24.50